If you have questions regarding your purchase in our online store, please use the same email address that you used when you placed your order and include your order number. The more details you describe in contact, the easier we can usually solve your case.
Our customer service speaks both Swedish and English.
Mon-Fri: 09:00-12:00 and 13:00-16:00
Day before Swedish public holiday: 9:00-12:00
Swedish public holidays: Closed
+46 (8) 450 15 00
Please stop by our Flagship Store at Karlavägen 64 in Stockholm, Sweden.
Sundays & Swedish public holidays: Closed
questions regarding ONLINE PURCHASE.
You find the most frequently asked questions about exchanges, returns, complaints and refunds here.
You find the most frequently asked questions about shipping and delivery here.
questions regarding Payment via Klarna.
For questions regarding your payment via the provider Klarna, please contact Klarna here.