Shipping & Delivery
All orders are processed at our distribution centre in Gothenburg, Sweden, within two business days, subject to payment clearance and stock availability. We operate Monday through Friday, excluding Swedish public holidays.
We use DHL Freight and UPS as our carriers. Choice of carrier and delivery service depends on the country your order is shipped to.
When your order is dispatched from the warehouse, a shipping confirmation will be sent to your e-mail address. There will also be a secondary e-mail sent to you from the transport management system Unifaun with tracking information regarding your parcel.
The products are delivered to either a drop-off point near the address you have stated when you placed your order, or to your door depending of the destination. If the carrier fails to deliver your package, it will be returned to our warehouse in Gothenburg, Sweden.
Sweden: SEK 49 and free shipping on orders over SEK 1 000
Norway: NOK 150 and free shipping on orders over NOK 1 000
Denmark: DKK 49 and free shipping on orders over DKK 1 000
Switzerland: EUR 15 and free shipping on orders over EUR 100
UK: GBP 5 and free shipping on orders over GBP 100
Rest of Europe: EUR 5 and free shipping on orders over EUR 100
USA: USD 20 and free shipping on orders over USD 200
Orders outside the European union
Your order is shipped on a DDU (Delivery Duty Unpaid) basis, which means that the price displayed at checkout are exclusive of all taxes and duties as well as Swedish VAT.
On international orders: Taxes and duties, determined by the custom agency within the destination country, can occur. Although this does not always occur, assessment of duties and taxes will be based on the value of the order and the Tax-Free threshold (if it exists) for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient. Occasionally this may be listed as an additional postage fee. LINUM AB has no control over such fees.
More information can be obtained by contacting your local custom office.
Delivery lead time and carriers
1 – 3 days lead time with DHL Freight.
The parcel will be delivered to a Service Point nearby the address you have stated when placing your order.
For more information, please contact your local DHL Freight office or visit www.logistics.dhl
All other countries:
2 – 4 days lead time with UPS.
The parcel will be delivered to your door or to an Access Point nearby.
For more information, please contact your local UPS office or visit www.ups.com
A shipment may occasionally be delayed by the customs agency of the destination country as a random security/inspection procedure.